Privacy Policy

Effective Date: 08.04.2025

Welcome to GenzBill.com (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cloud-based billing services, including our mobile and desktop platforms (collectively, the “Service”).

By using GenzBill, you agree to the practices described in this Privacy Policy.

🔐 1. Information We Collect

We collect the following types of data:

1.1 Personal Information

Name
Phone Number
Email Address
Business Name & Address
GSTIN (optional)

1.2 Business Data

Products, Customers, and Suppliers entered by you
Sales and Purchase Transactions
Inventory and Expense Details

1.3 Billing & Payment Info

Plan details (Starter, Standard, Premium)
Payment history (we use third-party payment processors)

1.4 Technical Data

IP address
Browser type
Device information
Log files

✅ 2. How We Use Your Information

We use your information to:

Provide and manage your account
Generate and send invoices
Track inventory, expenses, and sales
Send notifications (SMS, WhatsApp, Email)
Improve customer support and user experience
Comply with tax/GST laws and regulations

🔄 3. Data Sharing & Disclosure

We do not sell or rent your personal or business data.

We may share limited data with:

Trusted service providers (e.g., payment gateways, SMS/WhatsApp/email services)
Legal authorities, if required by law

📱 4. WhatsApp, SMS, and Email Communication

We may send you transactional messages related to invoices, account activity, or important updates through SMS, Email, or WhatsApp using authorized APIs and third-party providers.

💾 5. Data Retention

We retain your data for as long as you have an active subscription or account with us. Upon termination, we will retain your data for a limited period to comply with applicable laws unless requested otherwise.

⚙️ 6. Data Security

We implement robust security measures to protect your data using encryption, firewalls, and access control. However, no online platform is 100% secure, and we encourage users to safeguard their credentials.

👤 7. Your Rights

You have the right to:

Access your personal/business data
Request corrections
Request deletion (subject to legal requirements)

🌐 8. Third-Party Links

Our platform may contain links to third-party services. We are not responsible for their privacy practices and recommend reviewing their policies separately.

📞 9. Contact Us

For questions or concerns about this Privacy Policy or your data:

📧 Email: contact@genzbill.com
📞 Phone: +91-94431-94463
🌐 Website: www.genzbill.com

🔄 10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.